The current solution is completely overshadowed by this warning, which makes it difficult for people to really find any faith in the application. Next, people are distracted by distance and location. Even when they drill down to location, they end up with this list of cities that have taken them away from the main search area.Going back, scrolling down, the Health Care Options list isn’t connected to the definitions. There’s a long, scrolling list that defines the different types of options available and it’s not really clear to people what’s applicable to them. When they try to get more information, it takes them down even further to another page, which makes searching a little bit more difficult. You have to hit BACK. You scroll back up. At this point, let’s select a couple of options and search on them to see what we come up with. Well, at this point, a huge warning comes up; large, scrolling text. We’ll agree to it, but it doesn’t build confidence. Now we find out there weren’t any results, anyway. Back to the search page. This time, let’s try to at least search by an address. Well, this time, we get some results, but the map is very small. We’re not really able to zero in and see how they’re related to us. The call up information appears on the map, separate from the click point. Once we’ve found a match for what we wanted to find in the first place, start to drill down, we get a small map with very little information. “Claim this business” is featured very high in the information and, it turns out, if you’re responsible for this service, you have to log in, anyway. Let’s go back to the results and see what else we can find. Maybe we’re more interested in this location. We’re still not clear what its relationship is to us on the map and, when we drill down, we’re taken to a completely separate page. We have to use the BACK key to navigate. In terms of a re-design, the disclaimer is now collapsible. So, once the user has read it, they can put it away. They can refer to it again, but it’s essentially, out of sight. The map area is large. The “Provider Types” are easily accessible, as are their definitions. Other information, not commonly accessed, but still important, is readily available by drilling down. But it’s really all about the search. In this prototype, I built in a default search string for developers to use. As information is entered, results pop-up right away. You can see the addresses, things that are nearby, the Provider Type, according to the list that’s still visible, and the locations in conjunction with yourself. These, of course, would be numbered. The landing page for the provider name is, now, much more detailed. The information has been organized in such a way that it is scannable and printable. Depending on the day you are searching, the hours are highlighted. Information for the service providers are available but minimized. “Know Before You Go” information includes things you have to take to action at this provider. Let’s pretend, though, you don’t know what kind of service you might need. You want to narrow it down. Well, here there’s a guide. A kind of wizard.  What kind of condition you have, the hours you’re looking for, whether or not you have OHIP.  You can select your Provider Type.  Again, enter the search and, Poof! You have your results.